Shipping & Handling Details
- Charges
- USA:
- order total less than $40: $5.00
- order total $40 or greater: FREE!
- CANADA
- order total less than $30: $10.00
- order total $30 or greater: $20.00
- INTERNATIONAL
- order total less than $30: $20.00
- order total $30 or greater: $30.00
- Order Processing Time: Next Business Day
- Shipping Service and Delivery Times
- U.S. Postal Service First Class or Priority Mail (depending on weight)
- USA: 2-3 days transit time.
- Canada: 4-5 days
- International:1 - 2 weeks
- Expedited Shipping Available
Product Guarantee
- All our products are guaranteed to work as advertised
- If you have any concerns, please contact us to discuss them
Return Policy
Product returns are allowed up to 30 days from purchase date with the following conditions.
- Product must be in "like new" condition
- Customer is responsible for return shipping charges
- Refund will be issued after product being returned has been received
- Shipping & Handling charges are only refunded on defective products (actual S & H cost will be deducted from refund amount on "free shipping" items)
- Customized items, such as custom-length cables, may only be returned if defective
Placing Orders
- Orders can be placed by phone: Contact Us
- Orders can be placed at our Online Store
- Select the correct finish or size if applicable and click “Add to Cart”
- Quantities can be changed in your cart
- Click to return to store or to checkout
Payment
- Phone orders may be paid with Credit Card or check made payable to “Fritan Technology”
- Payment for online orders is handled with Paypal, ensuring a safe transaction
- A Paypal account is NOT required
- All major credit cards and checks are accepted
- Personal and payment information is entered on a secured Paypal website, ensuring a safe transaction
Sales Tax
- 7.25 % sales tax is added to orders with delivery addresses in Ohio
Please Contact Us with any questions