Shipping & Handling Details

• Charges
  • USA:
    • order total less than $40: $5.00
    • order total $40 or greater: FREE!
  • CANADA
    • order total less than $15: $11.00
    • order total between $15 and $29.99: $18.00
    • order total $30 or greater: $27.00
  • INTERNATIONAL
    • order total less than $15: $15.00
    • order total between $15 and $29.99: $25.00
    • order total $30 or greater: $38.00

• Order Processing Time: Next Business Day
• Shipping Service and Delivery Times
  • U.S. Postal Service First Class or Priority Mail (depending on weight)
  • USA: 2-3 days transit time.
  • Canada: 4-5 days
  • International:1 - 2 weeks

• Expedited Shipping Available
  • Contact Us for details

Product Guarantee

• All our products are guaranteed to work as advertised
• If you have any concerns, please contact us to discuss them

Return Policy

Product returns are allowed up to 30 days from purchase date with the following conditions.

• Product must be in "like new" condition
• Customer is responsible for return shipping charges
• Refund will be issued after product being returned has been received
• Shipping & Handling charges are only refunded on defective products (actual S & H cost will be deducted from refund amount on "free shipping" items)
• Customized items, such as custom-length cables, may only be returned if defective

Placing Orders

• Orders can be placed by phone: Contact Us
• Orders can be placed at our Online Store
  • Select the correct finish or size if applicable and click “Add to Cart”
  • Quantities can be changed in your cart
  • Click to return to store or to checkout

Payment

• Phone orders may be paid with Credit Card or check made payable to “Fritan Technology”
• Payment for online orders is handled with Paypal, ensuring a safe transaction
  • A Paypal account is NOT required
  • All major credit cards and checks are accepted
  • Personal and payment information is entered on a secured Paypal website, ensuring a safe transaction

Sales Tax

• 7.25 % sales tax is added to orders with delivery addresses in Ohio

Please Contact Us with any questions